Privacy Policy

Who We Are

The website purple-casino.co.uk is operated by Lumen Holdings B.V., Dr. H. Fergusonweg 94, Willemstad, Curaçao, licensed by the Curacao Gaming Authority under licence 8048/JAZ. Lumen Holdings B.V. is responsible for the personal data collected through Purple Casino. This policy explains what data we collect, why we collect it and how you can exercise your rights.

Data We Collect

When you register and play at Purple Casino, we may collect:

identification and contact details: name, date of birth, address, e-mail address and phone number;
verification documents, such as a passport or driver's licence;
account and transaction data: deposits, withdrawals, bonuses and game history;
technical data: IP address, device and browser type, and login times.

Why We Use Your Data

to open and manage your account and process payments;
to verify your age and identity and to prevent fraud and money laundering;
to provide responsible gambling tools such as deposit limits, loss limits, reality checks and self-exclusion;
to answer your requests via live chat and e-mail;
to send promotional messages, only if you have agreed to receive them.

Cookies

Purple Casino uses cookies and similar technologies to keep you logged in, remember your preferences, protect your account and understand how the site is used. You can manage or delete cookies in your browser settings; some features may not work correctly without essential cookies.

Data Security and Retention

Personal and payment data are protected with encryption, and you can enable optional two-factor authentication in your account settings. We keep your data only for as long as necessary to provide our services and to meet our legal and licensing obligations.

We do not sell your personal data. We may share it only with trusted service providers, such as payment and verification partners, when this is needed to provide our services, or with authorities when required by law.

Your Rights

You can ask to access, correct or delete your personal data, object to or restrict its processing, and withdraw your consent to marketing at any time. Some data may need to be kept to meet legal obligations.

Contact

For any questions about this policy or your personal data, write to [email protected].